Responsibility boundary
SCM owns the feasible supply-chain plan while TMS executes its transportation scope; value appears when actuals and exceptions flow back into the next planning cycle.
A practical model for what SCM decides, where TMS takes over and how execution exceptions feed replanning.
SCM owns the feasible supply-chain plan while TMS executes its transportation scope; value appears when actuals and exceptions flow back into the next planning cycle.
SCM reconciles demand, inventory, capacity, lead times and constraints. Its output is a feasible committed plan, not another report about the past.
TMS receives the transportation scope of the plan and manages orders, trips, carriers, documents and execution economics.
Execution actuals return to SCM as new signals. Control Tower isolates exceptions, an accountable owner decides, and replanning affects only the assumptions that changed.
The system prepares options and consequences. People approve commitments, high-risk exceptions and rule changes; decision evidence remains auditable.
Five questions expose the gap between a polished plan and real operations.
Choose one end-to-end scenario, such as confirmed demand to completed trip. Define the decision horizon, owners, input constraints, plan-quality criterion and events that trigger replanning.
We identify gaps across process, data and systems, then propose a first testable step — without selling AI for its own sake.